For the past 5 years, I have been on a journey to integrate some UX design practices into my learning design practices. One practice that L&D experts, such as Shannon Tipton, have employed is Design Thinking. I have used workshop tactics to rapidly test a design that was informed by my needs analysis. One of the harder skills to learn was managing competitng thoughts in the workshop. One thing that books don’t teach you is how to facilitate such a workshop to get the outcome that you would like. It’s a different type of facilitation than classroom facilitation. It’s a careful dance to extract just the right amound of information from participants while managing the over-abundance of creativity. Some may argue that this is beyond the scope of L&D, but is it really? Or is it just one more tool to be effective?
If you are interested, the tools at IDEO have been a great starter. I’ll also share another tool in the coming weeks.
Do you use UX practices in L&D? Share your journey with me.